Trusted Matrimonial aims to provide our customers an honest and equitable return policy. Our goal is to make sure you have a positive and fulfilling experience using our platform. Understanding that situations can differ, we set the following standards for refund inquiries

Cancellation within Cooling-Off Period: Customers who cancel their subscription within the cooling-off period—which is often 24 hours from the date of purchase are eligible for a complete refund. They can opt out without facing financial cost, and users are able to reconsider their choice.
Service Non-Provision:If an unplanned malfunction causes the services to be delayed and useless for a long period of time and no other option has been helpful. Users can send us a request for full or partial refund accordingly.
Accidental Transactions: In case of double transactions due to systemetic error, we will refund that mistaken charges within the fair time of period that is required to proceed the request for refund after the transaction.

If the site has been heavily used or if any of the primary matrimonial services have been performed within your subscription time, the cost of membership cannot be returned.
Offers that are on promotions or on a discounted price for a limited time are not refundable.

Contact Support: Customers can reach out to our customer support department with details for example, Complete accounts details, Date of transaction, and Reason for refund. These are required for a smooth process for refund
Review by Team: Based on the standards for the refund policy, our support staff will look into your request and might need more details or supporting documents for the process of refund.
Refund Execution: Within a specific number of business days, usually it takes 7–10 days after the refund request if it falls according to the policy, the amount of refund paid back to your original payment method.

At any point, Trusted Matrimonial is free to change its refund policy. Once a change is posted on the platform, it takes effect right away. It is advised that users frequently review the policy to stay updated.
Trusted Matrimonial aims to build a sense of trust among the customers by being transparent about our refund policy. This helps to ensure that down your hunt for a life partner is beneficial and happy.

We at Trusted Matrimonial are proponents of openness. We provide you the knowledge and resources necessary to manage your personal information by being transparent about how and why we store user data. In compliance with our privacy policy, users have the ability to see their data, request updates, or have their information deleted.
Trusted Matrimonial guarantees that your data is maintained in a way that respects your privacy and trust, in addition to being safely preserved, by fusing cutting-edge technology with strict security procedures. You can concentrate on finding your ideal match with us, no worries.